We put a smart monitor on your tank, handle your deliveries, and if our system ever lets you run out, we roll a truck after hours, waive our emergency fee, and credit your account — $100 on Basic, $200 on Care, $400 on Plus. That's our We-Make-It-Right Guarantee, and it applies whenever the run-out is on us.
Fill this out and we'll call you back to activate your account — usually same business day.
Or call us directly: 817-341-7240
Our after-hours call-out rate is $450, plus the cost of the propane delivered. That single call costs more than 4½ years of Never Run Out Care. Your entire first year: $99.99–$119.88. Never Run Out members don’t run out — so they never make that call.
One rate every four weeks. No surprises. No run-outs. No calls at midnight wondering why the heat stopped.
Your tank level is tracked around the clock. We see it drop before you do — so you never have to guess, check, or remember to call.
When your tank reaches our minimum delivery threshold, we schedule your refill automatically — at our convenience, no action needed on your end. Your propane is there when you need it.
Every membership includes automatic delivery scheduling. Care and Plus add priority routing — especially valuable during peak season and cold snaps.
Once per year, a certified Heine Propane technician visits to inspect your full system: leak check, regulator condition, pressure test, and appliance connection review.
The trip fee for a standard service call is $185 — that's what we're including free with your membership every year. If any issues are found during the inspection that require repair, those would be quoted and scheduled separately at standard labor rates.
$185 value — included every year + 15% off service labor on Care and PlusCheck your tank level, delivery history, and account details any time from any device. Full visibility, always in your hands.
Members don't run out — which means they never face a $450 after-hours delivery charge or an emergency service call. The plan's biggest benefit is the bill you never see.
The most important benefitBasic is our standard of care. Most families choose Care for extra safety and fewer surprises. Billed every four weeks to a card on file, or prepay the year and save: $50, $99.99 or $149.99. A 12-month membership that renews automatically — we price it for a full year because we plan our inventory around it.
Or $50 prepaid for the year
Monitor installation included — $150 value
Or $99.99 prepaid for the year
Monitor installation included — $150 value
Or $149.99 prepaid for the year
Heine Propane has historically offered a usage-based credit that can offset or eliminate the monthly plan fee for customers who meet a minimum annual usage threshold. If you're a higher-volume customer, ask about this when you call — you may qualify. 817-341-7240
Running out of propane on a cold night triggers our after-hours fee schedule. Those fees exist because emergency calls cost real time and resources. Never Run Out memberships are designed so you never need to make that call.
We're not trying to scare you. We just want you to have the numbers before you decide.
"The same day, Ryan arrived on our icy roads to deliver propane to hold me over — then the owner himself showed up after dark with the big tank. They kept their word because they REALLY cared about my well being. The service is OUTSTANDING."
Janet Burzlaff — Google Review ★★★★★Enrollment takes about two minutes on the phone. We'll handle everything else.
Fill out your information and we'll call you back to activate your membership — usually same business day.