Frequently Asked Questions About Propane

General Questions

How often should I get a propane delivery?

This depends on your usage. Most residential customers need delivery every 30-90 days. Estimate your own usage here — it takes about a minute. Our Never Run Out Membership tracks your tank automatically and schedules deliveries before you run out.

What size propane tank do I need?

Tank size depends on your needs. Residential uses range from 120-gallon portable tanks to 500+ gallon underground tanks. Factors include:

Call us at 817-341-7240 for a free consultation.

Do you offer emergency propane service?

Yes! We provide 24/7 emergency propane service. If you need propane on icy roads or in the middle of the night, call us. We answer the phone.

What areas do you serve?

We serve Hood, Parker, Johnson, Tarrant, and Somervell counties in North Central Texas. This includes Granbury, Weatherford, Arlington, Fort Worth, and surrounding areas.

Are you licensed and insured?

Yes. Heine Propane is licensed, insured, and a member of both TPGA (Texas Propane Gas Association) and NPGA (National Propane Gas Association).

Service Questions

What is Never Run Out Membership?

Never Run Out Membership is our automatic propane monitoring program. A device on your tank monitors fuel levels and automatically schedules delivery when your tank reaches 30%, so you never run out unexpectedly.

Do you offer tank installation?

Yes. We install both above-ground and underground propane tanks for residential and commercial customers. Our licensed technicians handle the complete installation and safety checks.

How quickly can you deliver?

We typically deliver within 24-48 hours of your call. For emergency situations, we can often arrange same-day service. Call 817-341-7240 for availability.

How long can propane be stored in a tank?

Indefinitely. Unlike gasoline or diesel, propane does not degrade, separate, or lose potency over time, so propane that has sat unused in a tank for years is as good as the day it was delivered. The only thing with a lifespan is the container: the stationary 120- to 1,000-gallon tanks we install do not expire but should be inspected periodically, while small portable cylinders (grill tanks) must be requalified on a schedule set by the U.S. DOT. Keep the service valve closed when a tank is not in use.

How long do underground propane tanks last?

A properly installed underground propane tank typically lasts 20 to 30 years, and often longer. The limiting factor is corrosion, which is why underground tanks are installed with cathodic protection (a sacrificial anode) and a corrosion-resistant coating, and why the anode should be checked periodically. Above-ground tanks commonly last 30 years or more. We install Triarc and Imperial Steel tanks and perform a leak check on every installation.

Is propane delivered in pounds or gallons?

Home and business propane is delivered and billed by the gallon. Small portable cylinders, like the tank on a gas grill, are sold by the pound. For reference, one gallon of propane weighs about 4.2 pounds, so a standard "20 lb" grill cylinder holds roughly 4.7 gallons. Stationary tanks are filled to 80% of their rated capacity to leave room for the liquid to expand with temperature, so a 500-gallon tank takes about 400 gallons on a full delivery.

Can I paint my propane tank?

Yes, with two rules. Use a light, reflective color such as white, silver, or light gray: dark colors absorb heat and raise the pressure inside the tank, which is a safety-code issue. And never paint over the valves, gauges, relief valve, or the manufacturer's data plate. Use a rust-inhibiting paint made for metal. If you are unsure, call us before you start and we will tell you what is fine for your tank.