Frequently Asked Questions About Propane

General Questions

How often should I get a propane delivery?

This depends on your usage. Most residential customers need delivery every 30-90 days. Our Monitor Keep Full program tracks your tank automatically and schedules deliveries before you run out.

What size propane tank do I need?

Tank size depends on your needs. Residential uses range from 120-gallon portable tanks to 500+ gallon underground tanks. Factors include:

Call us at 817-341-7240 for a free consultation.

Do you offer emergency propane service?

Yes! We provide 24/7 emergency propane service. If you need propane on icy roads or in the middle of the night, call us. We answer the phone.

What areas do you serve?

We serve Hood, Parker, Johnson, Tarrant, and Somervell counties in North Central Texas. This includes Granbury, Weatherford, Arlington, Fort Worth, and surrounding areas.

Are you licensed and insured?

Yes. Heine Propane is licensed, insured, and a member of both TPGA (Texas Propane Gas Association) and NPGA (National Propane Gas Association).

Service Questions

What is Monitor Keep Full?

Monitor Keep Full is our automatic propane monitoring program. A device on your tank monitors fuel levels and automatically schedules delivery when your tank reaches 30%, so you never run out unexpectedly.

Do you offer tank installation?

Yes. We install both above-ground and underground propane tanks for residential and commercial customers. Our licensed technicians handle the complete installation and safety checks.

How quickly can you deliver?

We typically deliver within 24-48 hours of your call. For emergency situations, we can often arrange same-day service. Call 817-341-7240 for availability.